Canugo Support Desk

FAQ 42

• What is Canugo?
• Who are the Canugo Helpers?
• Where can I download the customers app?
• How much does a Canugo cost?
• How do I pay my Helper(s)?

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Getting Started 5

• How do I get started?
• What information do I need to give?
• How long does it take for a helper to accept my job?
• Does Canugo use GPS technology?
• Is the Canugo app free?

Rubbish Removal 6

• What waste can you remove?
• What if the actual Collection Size is different to the size I booked?
• Why can't you remove hazardous materials?
• Are you insured to do this work?
• What happens to the rubbish after you have collected it?

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Shopping Deliveries 7

• Do you sell organic products?
• Do you supply lactose free products?
• Do you supply glutton free products?
• How does it work?
• How do I place an order?

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Hire Per Hour 6

• What does hire per hour mean?
• Can I book for less than two hours?
• Can I make stops in between the pickup and destination address?
• Can we travel in the van/truck with the driver?
• How soon should I book my van?

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