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Customer General Questions
FAQ
43
What is Canugo?
Who are the Canugo Helpers?
Where can I download the customers app?
How much does a Canugo cost?
How do I pay my Helper(s)?
See all 43 articles
Temp Drivers
5
How long does it take to source a driver?
What does it cost to hire a temp driver with Canugo?
Are Canugo drivers reliable?
What checks do Canugo drivers undergo?
What methods of payment does Canugo offer to hire a temporary driver?
Getting Started
5
How do I get started?
What information do I need to give?
How long does it take for a helper to accept my job?
Does Canugo use GPS technology?
Is the Canugo app free?
Rubbish Removal
6
What waste can you remove?
What if the actual Collection Size is different to the size I booked?
Why can't you remove hazardous materials?
Are you insured to do this work?
What happens to the rubbish after you have collected it?
See all 6 articles
Shopping Deliveries
7
Do you sell organic products?
Do you supply lactose free products?
Do you supply glutton free products?
How does it work?
How do I place an order?
See all 7 articles
Hire Per Hour
6
What does hire per hour mean?
Can I book for less than two hours?
Can I make stops in between the pickup and destination address?
Can we travel in the van/truck with the driver?
How soon should I book my van?
See all 6 articles
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